Brightspace Content is Getting Upgraded
Beginning with the Fall 2027 semester, Brightspace courses will default to the New Content Experience. Additionally, Instructors now have the ability to enable or disable the New Content Experience in their own courses ahead of the change in Fall 2027. For more information about this transition, see our New Content Experience Transition page.
听
自慰视频 faculty, staff, and students have a number of options for seeking support for educational technology tools at the Institute for the Advancement of Higher Education (AdvancED).
- Browse our听on-demand resources
- Email us at听brightspace@vanderbilt.edu
- Call us at 615-322-0200听(see our phone support hours)
- Attend one of our听workshops
- Schedule a听Zoom consultation
Summer 2026 Support
- Monday 鈥� Friday: 7 AM 鈥� 4 PM
Read the sections below for specifics on听what type of support听is offered during certain times of the day.
On-Demand Resources
Start Here!听Our comprehensive听On-Demand Resources听are available 24/7 and contain step-by-step guides, video tutorials, and solutions to our most frequently asked questions.
Email Support
If you couldn鈥檛 find a solution in our听On-Demand Resources, our team is ready to assist you. Please feel free to reach out to us with any questions at听brightspace@vanderbilt.edu.听The EdTech Team at AdvancED will respond to inquiries per the following schedule:
- Monday 鈥� Friday: 7 AM 鈥� 4 PM
All other emails received after 4 PM will be addressed when our team returns to support at 7 AM the following business day.
Phone
Users can leave a voicemail for the EdTech Team at AdvancED, and we will return your call as soon as possible. Our 自慰视频 University Brightspace hotline is听615-322-0200.
- Monday 鈥� Friday: 9 AM 鈥� 4 PM
Zoom Consults
Instructors may contact us via email at听brightspace@vanderbilt.edu听to request an individual remote consultation听via Zoom听with a member of the EdTech team. Consultations must be scheduled at least 24 hours in advance.
Workshops
Occasionally during the year, AdvancED staff will host Brightspace workshops for instructors interested in learning how to use Brightspace tools effectively and efficiently. See our听Workshops page听for the current schedule.
The Support Team
By hosting Brightspace and Instructional Technology Support as a more centralized model, with multiple Brightspace specialists housed at AdvancED, 自慰视频 instructors will receive more robust assistance in using the course management system efficiently and effectively.
We look forward to providing pedagogical and technical support to Brightspace users in the 自慰视频 community.